Manager - Quality & Operation Excellence - Black Belt - Big4

We are specifically looking for someone who has good amount of experience / exposure in handling Quality and Operational Excellence.

- Black Belt with recent Certification required. Master Black Belt would be an added advantage.

The incumbent will:

- Sets up and monitor compliance of internal processes.

- Helping to plan, design, and implement new operational processes

- Adds value by enabling improvements in company's processes and internal services

- Anticipates the needs of the business, listens to and addresses concerns

- Demonstrates a tolerance for ambiguity and an ability to flex delivery style to meet various needs

- Considers both internal stakeholder's and financial implications when making difficult decisions and builds contingency plans

- Applies sound judgement when faced with moderately difficult decisions

- Develops lasting internal client relationships and actively builds their network and a range of experience to help address client needs

- Effectively tracks compliance and regulatory requirements across offices

- Helps prepare the annual admin budget for the region

- Keeps track of all admin expenses (budget vs actual)

- Displays excellent project management skills to deliver high quality work on time and to budget

- Plan and re-schedule priorities and timescales in light of changing requirements

- Clearly articulates the expectation regarding work result, time effort and timelines to team members

- Ensures self and team comply with risk management requirements

- Demonstrates a deep expertise in area of expertise

- Staying abreast of current trends, pricing, and new technology in the industry aids in the evaluation and recommendation of new processes.

- Build team competencies integral to business finance role

- Actively seeks, embrace and acts upon 360 feedback

- Help others understand how their work contributes to the overall success of a project 

- Oversee team members work performance, offering guidance and advice where needed and providing necessary feedback to management. Additionally, support to the team when new processes are rolled out.

- Effective incident information sharing with stakeholders to enable timely preventive actions

- Manage any event-related escalations and ensure smooth process delivery

- Undertakes People Management training

Please apply with below details in your resume :

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