Manager - Product Design - IT

Product Design Manager

Description:

- This is an opportunity for an M60 design manager based in India, to be part of the fastest growing product at a top IT Product company.

- One of design pillars is Enterprise and Monetization.

- In it we create experiences that enable better pricing & packaging, and constantly consider what it means to be Enterprise-ready.

- In some ways this work is very close to business ambitions and is an enabler for the product's success.

- The role here is focused on enterprise-grade, growth, and monetization.

What will you do?

- Manage 7-8 PDs and CDs.

- Decipher technicality and distil business decisions into clear design responses.

- Partner deeply with XFNs PM, Engineering, Research, Data Sci, ITSM leadership, and more.

- Champion design craft and continue raising the bar.

Why us?

- We have big ambitions, and huge momentum.

- This is a key, consequential role.

- We have awesome team-mates and fellow design managers who we are sure you'd love to get to work with and know better!

- ITSM leadership is highly supportive of Design so ITSM is a great place to create and demonstrate impact.

Who will do well in this role?

- Someone who has experience leading teams of 5-10 designers of various maturity levels across geos.

-Someone who has worked on Global Products.

- Those with exceptional comms skills written, chat, and spoken.

- Strategic viewpoint and a desire to push the envelope.

- Those with experience developing team members.

- Someone who has exposure with B2B products and hands-on skills to create and spar with design teams.

-Someone with an excellent design portfolio.

Exp: 5-6 years

Key Responsibilities:

- Team Leadership: Mentor and guide a team of diverse designers, fostering a culture of innovation and excellence. Recruit and hire top talent to strengthen the team. Provide strategic direction and career development opportunities for team members.

- Design Strategy: Collaborate closely with cross-functional teams (Product Management, Engineering, Research, Data Science, ITSM Leadership) to define and execute the product vision.

- Translate complex technical concepts into intuitive and user-centric designs. Drive the design process from ideation to implementation, ensuring alignment with business objectives.

- Enterprise Focus: Champion the design of enterprise-grade experiences that meet the needs of large-scale organizations.

- Identify opportunities to optimize pricing, packaging, and licensing models. Work closely with business stakeholders to understand their requirements and translate them into compelling design solutions.

- Design Excellence: Set high standards for design quality and consistency. Encourage experimentation and innovation within the team.

- Promote a user-centered design approach, leveraging user research and data insights.

- Communication and Collaboration: Effectively communicate design concepts and rationale to both technical and non-technical audiences.

- Build strong relationships with stakeholders across the organization. Foster a collaborative and inclusive work environment.

Required Qualifications: Leadership Experience: Proven track record of leading and mentoring design teams of 5-10 members.

- Global Product Experience: Experience working on global products with diverse user bases.

- Strong Communication Skills: Excellent written, verbal, and visual communication skills.

- Strategic Thinking: Ability to think strategically and make data-driven decisions.

- Technical Proficiency: Hands-on experience with design tools and methodologies.

- B2B Product Expertise: Understanding of B2B product design principles and challenges.

- Portfolio: A strong portfolio demonstrating exceptional design skills and leadership abilities.