Manager - Process Excellence & Transformation - IT

Location: Udaipur, Rajasthan

Designation: Manager Process Excellence & Transformation

Candidate Profile:

- Essential Qualifications: Graduate - (Any field)

- Desirable Qualifications: English/Hindi language fluency

- Process Excellence & Transformation Roles and Responsibilities

- Candidate needs to be handling AM/DM profile as on date

- 10+ years' experience in similar role and people management.

Skill Set Required:

Functional:

- Planning & execution of the transformation strategy and roadmap for strategic initiatives

- Innovating new products/services within the technological sphere of new age trends also driving for execution leveraging RPA tools like Automation Anywhere and working closely with the development team

- Managing relationships with external contractors and consulting project resources as necessary

- Defining the delivery roadmap, including input into the budget

- Managing end-to-end life cycle from strategic planning to tactical activities also postproduction management

- Identifying new opportunities within existing category to grow market

Desired Skills & Competencies :

- Ability to handle, escalate & resolve queries in a timely manner.

- Ability to prioritise, meet deadlines and work under pressure.

- Ability to communicate effectively to all levels of internal and external contacts.

- Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.

- Strong client relationship building skills.

- Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations

Behavioral :

- Interpersonal Effectiveness

- Timely Decision Making

- Dealing with Ambiguity

- Innovation Management

- Strategic capability

- Business Acumen

- At least few years of experience in evangelizing, innovation, setting up new lines of businesses in technology environment preferred.

- Strong Knowledge in Automation (RPA, MI, AI and cognitive is a plus).

- Experience in managing projects, controlling scope, delivering on time/on budget, managing a team, reporting status, managing issues