Manager - Process Excellence - Life Insurance

Weightage:

The purpose of this position is :

- Drive new initiatives to meet customer needs

- Align to the organizations goals and drive change within

- Drive transformation & Project management

Key Responsibilities :

- Customer orientation / ability to understand customer needs and create process improvement

- Ability to deliver projects with desired quality, on time and within budget

- Lead and / or support process improvement teams across a variety of groups

- Interact with stakeholders so as to be able to influence improvement objectives

- Take thought through initiatives and draw proper roadmap with end state in mind

- Identify metrics that needs to be monitored rigorously so as to evaluate performance and identify improvement opportunities

- Drive reduction in variability / defects in critical business processes

- Have a flair to identify opportunities, not just the bigger ones but also small improvements creating large impacts

- Be a key participant in initiatives that are aligned to strategic projects

- Bring in new technologies keeping intact risk mitigation measures