Manager - Presales - IT Firm

Job Description :

Responsibilities :

- Evaluate sales processes and perform collaboratively with Account Managers and Regional Sales Directors/Managers.

- Manage and support the Sales Organisation in qualifying leads/opportunities to nurturing and closing the sale

- Manage the Presales team which consists of a Bid Manager(s) and Technical Sales Engineer(s).

- Responsible for RFx management (all regions) and response right from receiving, acknowledging and submission on time.

- Responsible for PoC requirements (all regions) and delivery which are part of the RFx or adhoc requests.

- Give Product or Solution demos to prospects and interested parties.

- Work with regional partners in qualifying and nurturing new leads/opportunities, supporting RFx responses, PoC delivery, and demos.

- Ensure to secure resources (temporary/part-time) as requested by Sales Team and Account Managers to assist the sales process.

- Coordinate with team members to assure on-time completion of proposals.

- Identify opportunities for sales support to streamline the entire sales process along with measurable KPIs.

- Perform with Regional Sales Managers/Directors to prepare and execute detailed presentations, tactics, metrics, systems and action plans.

- Ensure to grow and assist revenue targets along with future growth targets.

- Execute and manage the organization's Customer Relationship Management (CRM) system.

- Support Marketing as well as Customer Service.

- Develop system support for deriving main sales metrics from the existing CRM system.

- Develop standard presentations, sales support materials and case studies.

- Coordinate with Marketing to develop collateral, outbound marketing efforts and website updates.

Ideal Candidate :

- 8+ years of IT Services Sales Support/Presales experience

- MBA preferred

- Must have an entrepreneurial mindset and be willing to take full ownership

- Outstanding communication skills - both written and oral

- Proven track record of RFx handling, Product demos, and Requirement analysis

- Knowledge and proficient in the Software Development Life Cycle and Concepts

- Experience in technical development projects will be an added advantage

- Excellent program management skills

- Excellent people management skills

- Ability to handle a dynamic environment

- High proficiency with the MS Office Suite

- Experience in using CRM, CMS tools

- Knowledge and experience working with BPM and RPA products will be an added advantage