Manager - PMO Support - Project & Programme Reporting - BFSI

PMO Support - Project & Programme Reporting

Designation : Manager

Location : Bangalore

Note : PMO with change management is preferred.

- The Global Standards (GS) Programme has been formed to enable to adopt and enforce the highest compliance and behavioural standards across the Group in an integrated way across lines of business at a global, regional and in-country level.

- A key programe objective is to embed the Financial Crime Risk controls across the full Customer Life-cycle. This will drive clarity on scope, accountabilities and the Target Operating Model for each country where operates.

- The Global Standards Reporting team is responsible to ensure Project & Programme reporting requirements are met and are in line with the defined control framework within Global Standards.

- The role requires expertise in understanding of various dimensions and KPIs for the Project & Programme reporting, understand the business need and drive the designing of the reports while adhering to the Programme Delivery Control Framework.

The key aspects of the role include :

- Design reporting solutions to business need.

- Extract and prepare weekly, bi-weekly and monthly BAU reports within SLA across different Line of Business (LoB), regions and functions.

- Work closely with the stakeholders (Programme & Project leadership, RAID leads, regional & country leads & PMOs) and support key reporting needs.

- Good understanding of the Business Transformation Framework (BTF) and Project delivery control framework (PDCF).

- Take complete ownership of the existing reports and manage the changes as per business need following the change control methodology.

- Manage stakeholder communications and ensure reporting standard compliance as per the framework.

- Strong interpersonal skills with proven ability of organizational planning and problem solving.

- Highly experienced in dealing with stakeholders and rationalizing cross programme priorities.

- Strong track record of business change programme delivery in a global, regional and local structure

- Experienced with operating in a global regulatory environment

- Ability to work effectively under pressure with competing and rapidly changing priorities.

- Ability to develop cohesive working relationships with internal/external stakeholders.

- Ability to bring analytical rigour and structure and effective solutions to poorly-defined problems

- Strong communication skills - applicable through multiple channels (written, spoken, workshops, presentations)

- Excellent track record in programme delivery, typically in both execution and coordination roles

- Experience working with senior stakeholders in a global environment is desirable

- Experience in understanding high level reporting requirement and offering reporting solutions

- Experience in handling data & be able to do analysis based on available data Technology

- Knowledge of SharePoint 2010/2007 navigating tools and

- Good knowledge of MS office tools

- Good knowledge to MS Excel reporting

General :

- Good understanding of change delivery frameworks, methodologies and best practice techniques

- Drive operational effectiveness through identification and delivery of continuous improvement initiatives.

- Proven ability to work independently with minimal supervisory guidance

- Exposure to dealing with consultancies, working with external third parties and managing off-shore teams.

- Ability to multi-task and deliver at pace under pressurised timescales whilst managing conflicting priorities