Manager - Order To Cash - NBFC

O2C Manager _ NBFC _ Mumbai

THE ROLE:

- Reporting to the Group Head of Credit Management, this is a new and transverse role aiming at optimizing the group's cash generation by supervising a team located both in Marseille and in overseas' Regional Offices, and by relentlessly engaging with other departments to continuously improve cash generation.

- You provide a comprehensive dashboard of the main pain-points and set in motion coordinated responses to global issues affecting cash generation.

RESPONSIBILITIES:

Acting as deputy for the Group Head of Credit Management, you demonstrate capabilities to proactively engage with multiple stakeholders in a complex and international environment. Your communication skills are flawless, with expected frequent and direct communications shared with Executive Committee members.

Your duties will comprise mainly of the:

- Provide a holistic view of the Group's Order-to-cash performance:

- Invoicing turnaround time & quality

- Demurrage invoicing & cash generation

- Collection performance

- Dispute resolution turnaround time

- Proactively engage with the following stakeholders to ensure optimal order-to-cash conversion time:

- Commercial and trades' teams

- Customer Care

- Credit Management

- Revenue & Financial Control teams

- Take an active part in the design and deployment of the Group's ERP: SAP

- Define and ensure periodic review of group's Credit Policy

- Drive the team and overseas resources to provide update risk report and suggest coverage policy