Manager - Operations & Sales

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company.

Responsibilities:

- Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes

- Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity

- Ensure high levels of data quality and process consistency in sales and marketing systems

- Analyze sales data, take action, and measure impact to support decision-making

- Manage the overall sales tech stack, including Salesforce and other sales tools

- Hire, develop, and manage a high-performing sales operations team

- Responsible for new client acquisition

- Should be able to manage 70% Delivery and 30% client acquisition

- Will be responsible for team operations & smooth function of business

- Team handling experience is mandatory

Requirements and skills -

- Proven experience in sales operations, business analysis, or sales support management

- Strong organizational skills with the ability to manage multiple projects and deadlines

- Excellent interpersonal skills for cross-functional and international collaboration

- Experience with sales tech stack management, particularly Salesforce

- Demonstrated leadership in managing and motivating teams

- Bachelor's/Master's or equivalent

- Min 8 to 10 years' prior industry related business development experience

- Strong communication and interpersonal skills

- Proven knowledge and execution of successful development strategies

- Focused and goal-oriented