Salary Offered : 15-20 LPA
We are seeking a passionate and energetic Operations manager to enrich our company and the operations.
Role :
- Responsible for ensuring that team members are performing in line with client SLA- s, ensuring compliance with process and policy.
- Manages budget for the region, focusing on profitability and maximization of revenue
- Ensuring of markets to generate more leads and constantly tapping on the competitors.
- Ensures client satisfaction
- Design and train processes, as well as defining measures for reaching KPI- s
- Improving the operational systems, processes and policies in support of the organization's mission
- Supporting better management reporting, information flow and management, business process and organizational planning
- Playing a significant role in long-term planning, including initiatives geared towards operational excellence
- Developing individual program budgets
- Managing and increasing the effectiveness and efficiency of support services (HR, IT), through improvements to each function as well as coordination and communication between support and business functions
- Driving initiatives in the management team and organizationally that contribute to long-term operational excellence
Locations : Hyderabad
Other Preferences : Female Candidates with 3-5 years of experience with operations management degree and MIS development.
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