Manager - Operations - Fulfilment Centre

We are pleased to inform you that our client is doing Diversity Hiring for their Fulfilment Centre spread across locations in India

Role - Operations Manager(Only Female candidates)

Location - Mumbai, Jaipur, Hyderabad, Chennai, Guwahati, Bangalore, Kolkata

Job Responsibilities

- Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

- Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers.

- Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

- Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

- Able to address operational and personnel issues affecting functional area.

- Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Basic Qualifications:

- BE/B.Tech Engineering from a reputed university, Operations or related field.

- MBA/PGDM from premier B- schools

- 6- 11 years Operations Management experience in consulting, manufacturing, production or distribution environment.

- Supervisory responsibility for a minimum of 100 hourly employees.

Ideal Candidate

- 6-11 years of core Operations Management experience

- At least 2-3 years of Manufacturing Industry exp. In Production Management or Production Engineering or Process Excellence exp.

- Blend of Production/Manufacturing + operations exp with consulting/Retail/Ecommerce

- Strong people management experience.

- Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required.

- Must have strong exp. In process excellence, continuous improvement, kaizen, TPM.