Manager - Operations Excellence/Process Excellence - Black Belt - Residential Mortgage Domain

MUST HAVES:

Diversity is highly preferred.

1. Mandatory Skills - Transformations, Process Improvements, Process Excellence, Process Re-engineering, Operations Excellence in Residential Mortgage domain.

- Should have driven end to end transformation projects for the mortgage process.

- Needs to be Black Belt certified.

2. Industry - Mortgage. Should have at least 8-10 years in Business excellence and at least 4 years in mortgage project transformations.

3. Within Remarks section, kindly mention the candidate expertise in transformation projects handled in the Mortgage domain.

4. Cadre - This is a Manager role & will report to the Senior Manager.

- Kindly target candidates who have min. 8 to 10 yrs of Management experience & currently operating as - Senior Manager/Engagement Manager/DGM/ AGM/Group Manager/AVP designations as they will fit for a Manager role at Accenture. Should have excellent stakeholder management experience.

5. Kindly stick to the total 12 - 15 years criteria.

6. Avoid someone with lot of job hops as client is strict about the job stability.

7. Source pan India for candidates willing to relocate to Chennai

Key Skills:

- Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background

- Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap

- Should have delivered large scale end-end Process Transformation projects for global clients

- Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions

- Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.

- Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel

Responsibilities:

- The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation

- Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals

- Clear thought process to lead, guide and develop team to provide services to cluster of clients

- Strategic thinker leading the team

- Lead Business Excellence span across Operating Group / Delivery Region

- Own and deliver the Geo Automation in concert with respective delivery teams.

- Maintain team flexibility and skills to be able to support recovery work as needed.

- Maintain team recoverability

Essential Functions:

- Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention

- Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence

- Implement systems and processes that deliver improvement toward 100% conformance to customer requirements

- Engaging with Client process team and work on project that improve client processes and drive client value

- Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes

- Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results