Manager - Operations - eCommerce

This opening is for female candidates only.

Job Description - Operations Manager

- Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of the client's Fulfilment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfilment Center.

- Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers.

- Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

- Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

- Able to address operational and personnel issues affecting functional area.

- Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Basic Qualifications :

- BE/B.Tech Engineering from a reputed university, Operations or related field. MBA Preferred.

- 5-7 years Operations Management experience in manufacturing, production or distribution environment.

- Must be flexible to work any shift 7 days/24 hours including Holidays.

- Supervisory responsibility for a minimum of 100 hourly employees.

- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required.

Preferred Qualifications :

- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required.

Hiring for : a client of Sapwood Ventures, an eCommerce leader

If you are interested in exploring this opportunity, please apply with your updated resume in Word format along with the following details mentioned in the cover letter :

Current Designation :
Current employer :
Current CTC:
Expected CTC :
Notice Period :
Date of birth :
Reason for change :
Current Location :
Total experience/ relevant experience :

Contact person: Alka Aranha
Contact number: +91 9820587986