Manager - Operations - Automobile Startup - IIT/NIT/BITS/IIIT

About Truebil (http://www.truebil.com/):

Truebil is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible.

Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information asymmetry and make car buying quick & simple through our proprietary TrueScore Algorithm.

Truebil is looking for an enthusiastic and detail oriented individual who is passionate to work in an establish start-up and loves to challenge the status quo. If you enjoy finding solutions to complex problems and work in synergy with multiple teams to contribute & be a part of the family ready to change the used car industry, come and join our flagship venture.

Operations Manager

Considering the growth stage of Truebil, the Operations Manager would typically be doing the following:

- Drive the daily operations and lead the efforts in optimization and improvement of the on-going operations.

- Head the customer sales and support team across all cities having a team size of 100+

- Manage, Improve and implement new and existing CRM and Telephony infrastructure.

- Coordinate with cross-functional teams and analyze process workflow, business requirements and implement changes

- Head, manage and ensure nationwide customer walk-ins in Truebil Direct Stores.

- Measure and monitor sales flow and lead management across all cities.

What is required to be an Operations Manager at Truebil -

- Ability to lead and solve complex problem statement

- Should be a strong team player with an ability to lift the motivation of the team in undesirable situations

- Must be a person with tremendous zeal to learn, accept and solve new challenges every day

- Should definitely be comfortable in using Google Sheets (Any scripting Language), Microsoft tools like Excel, Word, Presentation, etc.

- Strong Analytical skills and a flair for number crunching.