Manager - Member Relations - FinTech Industry Association

Organization: An industry association with the objective of bringing together digital lenders and associated players in the Indian financial services.

Position Overview:

This role is ideal for highly motivated professionals passionate about making a significant impact in fintech space. An ideal candidate must be willing to multitask and embrace ambiguity. As a Manager - Member Relations, the candidate will initiate and manage collaborations with key ecosystem entities, including funding agencies, consulting companies, research institutions, think tanks, technology companies etc. She/He will be responsible for constant engagement and follow up with member institutions for ensuring timely payment of membership dues and coordinating flagship events. She/He will coordinate sponsor and donor relationships.

Key Responsibilities:

- Execute membership strategy, focusing on engagement, retention, and growth.

- Ensure through constant member engagement that all membership related dues are paid on time

- Build and maintain strong relationships with current and potential members, ensuring their active involvement and satisfaction.

- Initiate and manage collaborations with a broad range of ecosystem entities, including funding agencies, consulting companies, research institutions, think tanks, technology companies etc.

- Act as a liaison between the organization and these entities to foster partnerships, joint initiatives, and co-created events.

- Develop strategies to leverage these collaborations for mutual benefits, enhancing the value proposition of membership.

- Organize and manage events, such as workshops, conferences, and networking sessions, promoting industry interaction and collaboration.

- Stay abreast of industry trends, regulatory changes, and innovations in the digital lending space to identify opportunities for strategic alliances.

- Represent the organization in various capacities, both internally and externally, to promote and advocate for the association's initiatives and objectives.

- Coordinate with the policy team to ensure that insights from membership and ecosystem collaborations inform organization's policy advocacy.

Qualifications:

- Master's degree in business administration, Marketing, Finance, or a related field with a professional work experience of preferably 4 years.

- Demonstrated experience in Account Management, B2B partnership development, relationship management with senior management and generating revenue.

- Good understanding of the financial inclusion and FinTech landscape and its key players.

- Strong leadership, communication, and organizational skills.

- Proficient in managing multiple projects and priorities in a dynamic environment.

- Ability to foster strong professional relationships and build networks across diverse entities.

- Proficiency in Microsoft Office Suite applications.