Manager - Marketing & Customer Analytics

- 10+ years of experience in marketing and/or customer analytics insights & recommendations

- 4+ years of experience managing a team and guiding them through project planning, data analysis, visualization, story boarding and measurement & tracking KPIs for success

- Technical skills and expertise is tools like SAS, SQL, Python, Power BI

- Business acumen, commercial focus and curiosity to keep abreast of market/industry/competition/customers

- Subject matter expertise in data processing & transformation, data analytics & reporting, business intelligence & visualization and story boarding of insights & recommendations in easy to consume formats by different levels of stakeholders - project leads, managers, senior leaders, etc.

- Demonstrated leadership skills with the ability to effectively influence across all levels of the organization

- Demonstrated persistence to catalyse change and improvement

- Lead teams/self through changing priorities to advance initiatives while iterating rapidly to provide data driven insights to execute on portfolio/product/customer segment strategy

- Strong project management skills and team management experience with managerial abilities to handle a team of data enthusiasts

- Effective communication skills, both verbal and written, and strong interpersonal skills

- Strong problem-solving, analytical, critical thinking, and troubleshooting skills

- Master's in Business Administration, Engg/Technology, Economics, Econometrics, Statistics, Ops Research