Manager - Learning Operations

1. Managing Learning Programs and Projects

- Oversee the execution of learning programs, from planning to delivery.

- Ensure learning initiatives are aligned with organizational goals and employee development needs. Manage schedules, resources, and budgets related to learning programs.

2. Process Optimization

- Streamline learning operations by identifying inefficiencies and implementing improvements. Develop and maintain systems, tools, and technologies to support L&D activities (such as learning management systems or platforms). Ensure that learning materials, modules, and content are updated and accessible.

3. Data Management and Reporting

- Track and measure the effectiveness of learning programs through analytics and reporting tools. Monitor learner progress, feedback, and performance metrics to assess the impact of training. Provide insights and recommendations to leadership based on data trends.

4. Coordination and Collaboration

- Collaborate with subject matter experts (SMEs), instructional designers, and L&D teams to ensure learning content is relevant and effective.

- Serve as the point of contact for all stakeholders involved in the learning and development process. Coordinate with external vendors, trainers, or third-party learning platforms.

5. Learner Support

- Ensure that learners have the necessary resources and tools to engage in the learning process. Address learner concerns or challenges related to accessing or navigating learning systems. Provide guidance to managers and employees on available learning opportunities.

6. Compliance and Quality Assurance

- Ensure learning programs adhere to internal standards, industry regulations, and compliance requirements (e.g., certifications or mandatory training).

- Conduct regular quality checks on learning content and platforms to maintain high standards.

7. Budget and Resource Management

- Manage the budget for learning and development programs, ensuring costs align with the

organization's financial goals. Allocate resources efficiently to ensure the success of programs.

8. Continuous Improvement

- Stay updated with the latest trends and technologies in L&D to keep the organization's learning programs competitive and effective.

- Seek out opportunities to improve employee engagement and learning outcomes.