Manager - Learning & Development/Training - IT

L&D Manager - IT Training

Responsibilities:

- Support the execution of the L&D strategy at company level

- Support region/site/account initiatives to meet our yearly targets

- Support/own the integration process for new accounts by delivering training sessions, based on needs

- Support data-driven decisions by creating needed reports as per the need

- Support regional/global learning programs, reskilling & upskilling initiatives and projects based on needs

- Deliver/facilitate learning sessions

- Act as regional POC for learning initiatives, programs

- Offer specialized support for business including being a learning partner/consultant for employees and/or leaders

- May participate in other initiatives or projects, as per his/her skills and abilities, upon manager's request

- Successfully graduating the training plan attached to the position and the tasks

- Training other team members regarding the daily tasks whenever necessary and requested by the manager

- May participate in other initiatives or projects, as per his/her skills and abilities, upon manager's request

Qualifications we seek in you!

Minimum qualifications/skills:

- University graduate (relevant studies)

- Previous relevant experience

Preferred Qualifications/Skills:

- Self-motivated with ability to work both independently and as part of a team

- Good presentation skills in English and virtual environment as well

- Organized personality with attention to details, able to work simultaneously on different projects

- Good communication and influencing skills, both with Customer, Ops managers and Associates

- Result orientation, with problem solving capabilities

- Ability to handle multiple tasks and drive closure

- Able to work and complete work independently

- Project management skills

- Able to cope with stress and multiple tasks with a deadline