Position - Manager L&D
Location - Kolkata
Reporting to - Head HR
Responsibilities:
- Build L&D function from scratch.
- Onboarding of the employees.
- Training Need Analysis and formulation of training modules for different functions and execution of the same.
- Employee Engagement activities.
- Work with key stakeholders to develop a group-wide L&D strategy, focusing on all aspects on the employee journey.
- Deliver the strategy in conjunction with the wider business and retail training teams ensuring that all L&D needs across the organisation are regularly assessed and reviewed.
- Ensure all training needs is established in the business aligned to the organisational mission and objectives.
- Ensure we deliver of our core competence and statutory/regulatory training.
- Ensure that all activities including courses, resources and systems meet those needs; that appropriate activities and resources are planned, organized, commissioned, and delivered in line with those needs.
- To lead and manage the effectiveness of our E learning and LMS system working with other key stakeholders as appropriate.
- Ensure that all activity is evaluated and developed to ensure ongoing effectiveness.
- To lead on design and delivery of the organisations leadership and management programme.
- To lead a key initiatives programme on developing our L&D agenda with utilisation of the apprenticeship levy and other resources as appropriate.
- To manage the group L&D, apprenticeship levy budgets and external supplier relationships ensuring quality, cost and ethical investments are made and providing robust reporting on ROI and ROE of all activity.
- To lead on key organisational people change programmes, providing OD, L&D and engagement diagnostics and solutions.
- To lead on Engagement, OD and Engagement activity including staff surveys, Investors in People, values, cultural programmes and staff events.
- Develop a suite of measurements KPIs that clearly demonstrate the impact and experience of learning within all delivery models.
- To provide expert experience in delivering away days, induction, and psychometric profile events as part of team development.
- To develop and improve our competency framework in the organisation, developing key programmes of work that improve the capability of our overall business.
- To act as the key driver in our L&D agenda acting as a L&D and People Champion.
- To act as part of the senior leadership team within the People and OD team supporting the Director as required.
- To lead and manage the Training Administrator.
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