Manager - Learning & Development - Financial Services

This role holder will be responsible for administration of learning management system, delivery of programs and training need identification

LMS Administration:

- Regular validation and proof-reading of the content on the learning management system (LMS) module including eLearning section, documents, quiz based assessment, product knowledge test etc.

- Perform User Acceptance Testing with sample users

- Develop, update and revise content as per requirements and coordinate with SMEs for vetting content

- Respond and resolve inquiries related to LMS

Training Support:

- Provide support for execution and delivery of training sessions as per the guidelines

- Facilitate and manage standard requirements for training including approvals, logistics, communication, schedule management, record maintenance, post training feedback collection etc.

- Provide various dashboards and analytics based on records of LMS and other offline trainings