Manager - Knowledge Management Consulting - Digital Content/Publishing

Role Description:

This role will support transformational changes through strategic Knowledge Management and Digital Publishing programs across the Group business units. This role will also be responsible to, lead and manage a large team.-

Support Senior Management in defining the deliverables and meet defined benefits to the agreed quality, time and cost constraints. Provide leadership and guidance across all spheres which includes KM Projects, Business as usual (BAU) support, Digital web publishing, Digital Communications, Human Capital Management and Social Media Monitoring.

Role Responsibilities:

- Oversee and manage the Knowledge Management Team operating model/structure to support the business- priorities. This includes resourcing, organising and motivating a team of professionals, along with performance management, recruiting, coaching and mentoring.

- Work collaboratively with organisation's senior leaders to drive efficient, streamlined, and high quality knowledge management and digital web publishing processes through innovative approaches that optimize organisational capability.

Identify partnership opportunities and capitalise on "add-on" business development opportunities across projects.

Foresee the changes in the project operations and accordingly manage the stakeholder expectations by consulting, advising and creating an efficient course of action to overcome gaps.

Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate.

Manage end to end digital publishing team and build new capabilities to provide value added advisory services to the digital marketing teams across the Group Business Units.

Understand the business vision and align it to key knowledge management strategies, web publishing policies and procedures and determine strategies based on the goals and objectives.

Stakeholder Management & Business Development

Manage stakeholder relationships, and support the service line head to develop future pipeline work by opportunity management, client relationship management and facilitate necessary negotiations for business development to acquire new projects.

Share responsibility with KM Senior Management for the P&L and value targets of the service line.

Has an understanding of market changes and wants to stay ahead of the curve by providing innovative business solutions in the digital web publishing arena.

Role Requirements:

- Approximately 12 to 15 years of relevant experience in Functional Consulting (Preferably, Knowledge Management Consulting with an exposure to Digital Marketing, Digital Communication and Digital publishing).

- Knowledge of KM / Digital Content Management technology tools (i.e. SharePoint portals, intelligent agents, collaborative technologies, search engines, expert systems, Content Management Systems, etc.)

Ability to access and assess information regarding the effectiveness and applicability of KM tools, systems and holistic thinking

Enterprise Social Media, Collaboration, Business Development & Strategy, Change Management, Knowledge Management, Digital Marketing, Program and Project Management

Blend of hands-on technical knowledge and management experience

For further details please contact Upasana @ 09811821826