Manager - Key Accounts Management - Men Apparel - eCommerce

Position: Manager-KAM - Mens Apparel #E-Commerce

Location: Bangalore

Role Summary- This is a Key Account Manager Role pertaining to men's apparel. The role consists of managing a bouquet of the Top brands/ Sellers within the category. These brands contribute to a major chunk of category business. The category has plans of taking the relationship with these brands to the next level through development of exclusive lines, focussed marketing programs. Thereby, increasing Client's share of the brand's online business.

The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts is concerned.

Job Description :

Business strategy :

- Know the customer: Deeply understand customer behaviour, develop new customer insights

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the competition: Understand on-line and off-line players. Ensure Client's selection stays well ahead of competition

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required.

Vendor Management :

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category

Market Understanding :

- Develop a thorough knowledge of the market - short term and long term trends

- Have an in depth knowledge of competition and vendor and ability to influence the market

- Develop and implement industry best practices.

People leadership :

- Build, retain and groom a strong team at the seller side to deliver business metrics

- Play the role of a influencer leader across functions internally to drive outcomes

Desired skills and experience :

Desired background :

- Educational background - Graduation, MBA is preferred

- Knowledge of Retail, consumer goods industry is a plus

Desired Competencies :

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the category

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

- Strong bias for Action