Key Account Manager - Voice Key Responsibilities: - Develop new leads from new / existing accounts, coordinate kick off meetings, review customer requirements, identify Business capabilities for designing resolutions, ensure preparation of RFS and project take-off. - Ensure Account Coverage and Account Management with select industry clients and improve the revenues from accounts and manage the overall profitability for an account. - Develop Enterprise Account based strategy i.e. understanding the existing IT/telecom solutions and proposing solutions to maximize share of business - Understand the business, market needs and the competitive environment of the client - Define customer impacting KPIs, review and monitor processes and continuously improve customer support processes and manage the customer retention through churn control and effective rate control - Ensure adherence to SLA, project delivery and collections and have a keen eye towards customer satisfaction. - Help move the account over the continuum and get certification from the customer.

Delhi NCR

Gurgaon/Gurugram

Noida

Manager - Key Account - Voice/Telecom/IT 

Manager - Key Account - Voice/Telecom/IT  ,Job Description for Manager - Key Account - Voice/Telecom/IT  in Skillventory in  Delhi NCR Gurgaon/Gurugram Noida for (1-4) years of experience. Apply Now!

Job Description for Manager - Key Account - Voice/Telecom/IT  in Skillventory in  Delhi NCR Gurgaon/Gurugram Noida for (1-4) years of experience. Apply Now!