Manager - IT Infrastructure

Key skills:

Networking & Infrastructure

- Provide assessment, planning, implementation and support for IT infrastructure

- Define, implement and continually enhance network security throughout the India IT network

- Evaluate and manage Vendor contracts/ negotiations/ SLAs.

- Provide remote/ offsite support for office staff Server Management & Support

- Manage corporate servers, network devices, VPNs and other appliances.

- Manage IT vendors/ contracts / licenses/ SLAs, hardware procurement, software evaluations.

- Enforce and continually enhance IT security policies on all Servers

- Manage alerts to enhance Server/Network health and develop proactive controls.

Internal Systems & Asset Management

- Manage systems backups, data backups, archiving and storage management.

- Plan and assist in disaster recovery and business continuity plan.

- Work with Application Support Team to help implement internal systems, internal application deployments, server rebuilding, software installations and upgrades.

- Manage administration and maintenance of Servers/Desktops/Laptops/Printers/ CCTV/ Blackberry and other such devices.

Other IT Administrative Functions

- Pursue and Manage ISO 27001, PCI – DSS certifications and ensure compliance and adherence to ISO policies and suggested best practices.

- Provide IT expertise and trouble-shooting support for IT-related issues to users at all levels in the organization. Manage Incident reporting.

- Do vulnerability / risk assessments and audit IT functions/ assets and resolve discrepancies.

Management

- Continually strive to improve IT Security across all levels within the organization

- Effectively communicate relevant IT-related information to the IT team and superiors with end to end clarity.

- Manage and coach other IT team members with timely knowledge transfer and trainings.

- Identify opportunities for improvement and optimize where possible

- Continually seek opportunities to increase internal user satisfaction and optimum utilization of resources.

- Keep abreast of technological advances and emerging industry best practices.

- Evaluate Overall Operations of computing and Information Technology functions and Recommend Excellent Enhancements.

- Review and approve Major Contracts for computing and Information Technology Services and equipment.

- Responsible for the Development, Review and Certification of all Back-up/Recovery and disaster recovery procedures/plans.

Experience Required:

- Candidates should have 7+ years of IT experience and good Educational Background with additional certificates like MCDBA, MCITP, MCSE, CISA, ITIL, CISM, etc...

- At least 4 years of experience in Analyzing complex requirements, suggest suitable technical architecture, feasibility test, Application test and deployment in production.

Preferred (BIG PLUS):

- Project & Program Management

- Strategic Planning

- Business Systems Analysis

- Supply Chain Management

- Finance/Costing/Budgeting

- On/Offshore & Vendor Management

- Quality Control/Assurance/ Security policies

- Customer Relationship Management

Location: Thane, Mumbai

Contact at janki@contactxindia.com