24 by 7 Rotational Shift (Telugu Speaking)
Job Description:
Job Description Responsibilities:
- An experienced Team Leader/ Site Manager with experience of handling team of 8-10 IT Engineers.
Major responsibilities includes, but not limited to:
- Team Management
- Asset Management (Production LAB)
- Quarterly Planning Assets
- Technical Projects management
- Process Compliance
- Knowledge Base management
- Future projects planning and rollout
- Technology roadmap discussions
- Team leaves management
- Team rotation
- Team roles and trainings
- End users connect planning Escalation cases
- CSAT planning and execution
- System and Network team coordination
- Vendor management
- Data sanitization and management
- Performance management against SLAs
- Quarterly Reviews management
Skills Competencies:
- B. Tech or equivalent
- MCSE, RHEL certification (preferred), ITIL.
- 8-10 yrs Team lead experience in handling a site with a comparable team size.
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