Manager - International Sales - IT Solutions

International Sales Manager

Job Description:

Working Days: Monday Saturday.

Working Hours: 10 am 7pm.

About Us:

We focus on providing value-driven solutions for various applications, specializing in Automotive TPO, Polymer Modification, and Packaging Industries.

With strong global supply partnerships, we offer world-class technological product solutions tailored to meet the needs of our customers.

Our core competencies lie in Technological Product Innovations and Localized Applications, enabling us to deliver the best solutions to OEM partners and end users worldwide.

Role Overview:

- You will play a vital role in driving international business growth, fostering strong relationships with global customers, and exploring untapped markets.

- You will lead the entire export sales process, from market research to after-sales support, ensuring seamless operations and customer satisfaction.

Key Responsibilities:

Customer Relationship Management:

- Build and maintain strong, long-term relationships with international customers.

- Act as the primary point of contact for all export-related inquiries, orders, and concerns.

Business Development:

- Identify and establish relationships with potential global clients and distributors.

- Research and explore untapped export markets for new business opportunities.

Sales and Strategy:

- Develop and implement export sales strategies to achieve and exceed sales targets.

- Collaborate with the internal sales team to create region-specific sales plans and marketing campaigns.

- Stay updated on global industry trends and competitor offerings to position Aquent as a leader in the market.

Product Expertise and Solutions:

- Gain a deep understanding of products, including Automotive TPO, Polymer Modification, and Packaging Solutions.

- Consult with international customers to understand their specific needs and provide tailored product recommendations.

Order Management:

- Prepare and deliver accurate price quotations to global customers in a timely manner.

- Negotiate pricing and terms to secure export orders while ensuring profitability.

- Manage export orders from placement to delivery, ensuring compliance with export regulations and timely dispatch.

Coordination and Logistics:

- Work closely with logistics, CHA (Customs House Agent), and supply chain teams to ensure smooth export operations.

- Ensure necessary documentation, certifications, and licenses are in place for international shipments.

Market Insights and Reporting:

- Conduct market research to identify international market trends, customer preferences, and potential opportunities.

- Report market feedback and insights to management for strategic decision-making.

After-Sales Support:

- Address and resolve any customer concerns or challenges promptly.

- Collaborate with technical teams to provide solutions for any product-related technical issues.

Qualifications & Experience:

Education: Bachelors/Master's degree in Business, Marketing, or a related field (MBA preferred).

Experience:

- Experience in export sales, international business development, or operations management.

- Proven track record in export sales in the Polymer or Packaging industries.

Skills:

- Strong communication and interpersonal skills for global customer engagement.

- Strategic thinking with the ability to develop and implement export sales strategies.

- Proficiency in managing export logistics and understanding of export regulations.

- Excellent negotiation skills and attention to detail for managing international orders.

- Analytical skills for market research and sales forecasting.

- Customer-focused mindset with a commitment to delivering excellent service.

- Proficiency in CRM software and sales reporting tools.