Manager - Inside Sales - IT

Inside Sales Representative Responsibilities:

- Communicating with customers, making outbound calls to potential customers and fixing meetings.

- Understanding customers' needs and identifying sales opportunities.

- Answering potential customers' questions and sending additional information per email.

- Keeping up with product and service information and updates.

- Creating and maintaining a database of current and potential customers.

- Explaining and demonstrating features of products and services.

- Staying informed about competing products and services.

- Upselling products and services.

- Researching and qualifying new leads.

Inside Sales Representative Requirements:

- Previous experience in an outbound sales position preferred.

- Excellent communication skills, both verbal and written.

- Good organizational skills and the ability to multitask.

- Excellent phone and cold calling skills.

- Exceptional customer service skills.

- Strong listening and sales skills.

- Ability to achieve targets.