Posted By
Posted in
Sales & Marketing
Job Code
1408645
Job Description:
Job Responsibilities:
1. Day to day liaison with Overseas Customers, proactively understand Customer`s Needs and offer immediate solution to their Needs/ Situation
2. Managing Pre & Post Export Documentation
3. Handle Inbound Calls to address the customer's queries regarding the Product Portfolio
4. Follow up with the customers to expedite their Orders.
5. Coordinate with Plants/ Logistics for timely shipment to the Customer/ respective Country.
6. Ensuring Customer`s Delight and stay connected with Customer throughout - Order to Delivery Stage
7. Preparation sharing timely updates/ of MIS on Demand Generation/ Sales Orders
Desired Profile / Criteria / Skills :
Desired Skill Set:
1. At least 6 Plus years of relevant experience of Customer Service/ Relationship Management
2. Proficiency in any foreign language would be added advantage.
3. Must be well versed with MS Excel / PowerPoint
4. Proficient in Computers/ MS Office
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Posted By
Posted in
Sales & Marketing
Job Code
1408645
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