Manager - Human Resources - Technology Firm

About:

Helps small and medium-sized businesses grow using smart AI technology. We make powerful marketing tools that were once only available to big companies accessible to local businesses. We're at the forefront of the "service-as-a-software" revolution, bringing the power of Guided AI Agents to small and medium-sized businesses (SMBs).

Role Overview:

We're seeking an experienced HR & Talent Acquisition Manager to oversee all aspects of human resources and recruitment. This role will be crucial in maintaining a positive work environment, supporting employee growth, and ensuring smooth HR operations.

Key Responsibilities:

- Manage end-to-end recruitment process, including sourcing, screening, and onboarding new hires

- Develop and implement HR policies and procedures

- Oversee employee relations, addressing concerns and fostering a positive work culture

- Manage performance evaluation processes and career development initiatives

- Handle employee offboarding and exit processes

- Organize team-building activities and employee engagement programs

- Provide mentorship and support to young professionals, especially focusing on work-life balance and professional growth

- Act as a liaison between employees and management, ensuring effective communication.

Qualifications:

- Bachelor's degree in Human Resources, Business Administration, or related field

- 2+ years of experience in AT & HR roles, preferably in startups or tech companies

- Strong understanding of Indian labor laws and HR best practices

- Excellent interpersonal and communication skills

- Experience working with diverse teams, particularly those with a majority of young female professionals Proven ability to handle sensitive situations with discretion and empathy

- Familiarity with HRIS and ATS systems.

Preferred Skills:

- Experience in mentoring and developing young professionals

- Knowledge of US business culture and practices

- Background in tech or marketing industries We're looking for someone who can create a supportive, professional environment for our young team while driving company growth through effective talent management.