Manager - Human Resources - QSR

Key Responsibilities:

1. Attendance & Leave Management:

- Monitor and manage employee attendance and leave records

- Resolve any attendance and leave-related discrepancies

- Effectively plan duty roasters in collaboration with Regional Heads

2. Payroll Management:

- Ensure accurate and timely payroll processing

- Address payroll-related grievances

- Should be well-versed with Zing HR Payroll

3. HR Operations:

- Handle day-to-day HR administrative tasks

- Implement HR policies and procedures

- Act as the custodian of all the HR policies and ensure effective implementation

- Conduct regular visits to the cluster outlets to ensure HR practices are being followed and address any issues on-site

4. Recruitment & Onboarding:

- Manage bulk hiring for operations and kitchen crew members for QSR outlets

- Should have hands-on experience in recruiting candidates from portals like Naukri, LinkedIn, Social Media and other handles

- Should have worked on dashboards with respect to recruitment and onboarding

- Managing onboarding of new hires

- Ensure proper documentation and orientation of new employees

- Should have good knowledge of job descriptions and KRAs

5. Employee Relations:

- Address employee grievances and foster a positive work environment

- Assist in conflict resolution and disciplinary actions as and when required

6. Compliance:

- Should ensure employment compliance (PF, ESIC, PT, Minimum Wages, Statutory Bonus, Shop and establishment Compliances, Income Tax, etc. ) with local labor laws and company policies

- Should be aware of recent changes with respect to employment compliances suggested by Statutory authority from time to time

- Should have a clear understanding of minimum wages, and compliances defined as per Act.

Dashboard and MIS:

- Should have handled all the HR-related dashboards (monthly reports, attrition reports, recruitment dashboards, legal compliance dashboards, etc. )

- Should be well versed with MS Excel skills and HR database management