Key Responsibilities:
1. Attendance & Leave Management:
- Monitor and manage employee attendance and leave records
- Resolve any attendance and leave-related discrepancies
- Effectively plan duty roasters in collaboration with Regional Heads
2. Payroll Management:
- Ensure accurate and timely payroll processing
- Address payroll-related grievances
- Should be well-versed with Zing HR Payroll
3. HR Operations:
- Handle day-to-day HR administrative tasks
- Implement HR policies and procedures
- Act as the custodian of all the HR policies and ensure effective implementation
- Conduct regular visits to the cluster outlets to ensure HR practices are being followed and address any issues on-site
4. Recruitment & Onboarding:
- Manage bulk hiring for operations and kitchen crew members for QSR outlets
- Should have hands-on experience in recruiting candidates from portals like Naukri, LinkedIn, Social Media and other handles
- Should have worked on dashboards with respect to recruitment and onboarding
- Managing onboarding of new hires
- Ensure proper documentation and orientation of new employees
- Should have good knowledge of job descriptions and KRAs
5. Employee Relations:
- Address employee grievances and foster a positive work environment
- Assist in conflict resolution and disciplinary actions as and when required
6. Compliance:
- Should ensure employment compliance (PF, ESIC, PT, Minimum Wages, Statutory Bonus, Shop and establishment Compliances, Income Tax, etc. ) with local labor laws and company policies
- Should be aware of recent changes with respect to employment compliances suggested by Statutory authority from time to time
- Should have a clear understanding of minimum wages, and compliances defined as per Act.
Dashboard and MIS:
- Should have handled all the HR-related dashboards (monthly reports, attrition reports, recruitment dashboards, legal compliance dashboards, etc. )
- Should be well versed with MS Excel skills and HR database management
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