Manager - Human Resources - BPO/ITeS

HR Manager Philippines (Delhi/NCR)

- Leading the HR function and direct day-to-day delivery of HR services in accordance with local regulations and specificities

- Supporting the local activities, operations, and function lines in their people development

- Managing HR risk and operational controls

Key Responsibilities:

Strategy:

- Advise the management of Manila Offshoring Platform on all HR topics within their specific scope and related to the activities, operations, and function lines strategies.

- Lead change, according to strategic directions set by the management.

- Support and drive transversal strategic initiatives such as programs for Early Career, Talent, Internal Mobility, etc.

HR Services:

- Manage the HR local platform (e.g., payroll, hiring, social security etc.), through the development and implementation of efficient, automated, and flexible local HR processes and optimal use of means in accordance with local legal framework.

- Meeting the best market practices.

- Supporting the needs of different activities, operations, and function lines

- Complying with labour law and regulatory environment

- Lead the delivery of Local HR processes and services (employee relations, performance management, recruitment, business partnering, compensation & benefits, learning & development, etc.)

- Contribute to the HR efficiency by increasing mutualisation and shared services within territory and region.

Data Reporting:

- Organise and provide market intelligence and benchmarks to relevant stakeholders and CoE.

Compliance:

- Ensure that HR guidelines are applied in line with local regulations.

- Ensure local legal and regulatory aspects are respected.

- Maintain required regulatory compliance and oversight specific to HR.

- Ensure compliance with any other local regulatory requirements within the scope (e.g., Philippines Labor Code)

Employee Relations:

- Facilitate leaves of absence (maternity, long service leave, sabbatical, etc.), retirement and exit processes for employee in scope.

- Advise on communication initiatives to employees and managers.

- Mitigate risk by ensuring appropriate escalation / investigation of performance, conduct and other ER related matters.

Stakeholders:

Internal:

- Head of Manila Offshoring Platform

- Head of HR.

External:

- External third-party service providers

- Government and Regulatory authorities

Qualification And Experience:

1. Mature experience (ideally both HR and business)- being a strategic and impactful partner

2. Strong Management experience

3. Philippines knowledge of HR, its major processes or regulatory framework

4. Understand regulatory and legal framework for managing employee relations and ability to set-up and manage individual and group relationships.

5. Good organization skills, reliability, attention to details.

6. Ability to consider problems and challenges from different perspectives and the potential outcomes to form a rational judgment and make informed decisions.

7. Ability to influence and conduct change management.

8. Ability to anticipate business / strategic evolution.

9. Work experience in a multicultural environment.

10. Ability to plan, prioritize and deliver.

11. Comfortable with transversal responsibilities in a matrix organization.

12. Ability to synthetize / simplify.

Remuneration: An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well-defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader.

Contact Person Name, Address & Nos.:

RAJAN
Perfect Placer
Mobile: 8287350710