Manager - Human Resources - BPO

- Immediate Joiner

EDUCATION /EXPERIENCE:

- Minimum 12+ years of experience in IT HR processes.

- Candidates with IT and HR background will be preferred.

CANDIDATE SPECIFICATION:

- Existing network of contacts of senior level candidates, consultancies & govt sector domain expertise.

- Excellent written and verbal communication skills in English.

- Exceptional analytical and problem-solving skills

- Honest, ethical, and dependable

- Positive, go-getter attitude

- Expert stress management skills and ability to make important decisions under pressure

- Attentive listener; understanding, empathetic, and personable

- Highly computer literate in Microsoft Suite (especially Excel) and various HR software programs including HRIS

JOB DESCRIPTION:

- Should handle end to end recruitment process.

- Experience in HR Operations.

- At least 12+ year experience into senior level recruitment using network contacts for recruitment and consultants.

- Familiar with HR Policy Formulation, Strategic Planning, Employee Lifecycle.

- Continually educate employees on company policies and keep employee handbook current

- Experience with employee engagement and Grievance Handling will be added advantage.

- Work on strategically planning HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees

- Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive

- Coordinate and direct work activities for managers and employees

- Foster cross-functional relationships and ensure managers and employees are properly connected

- Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have. Must have experience in Performance Management.

- Promote a positive and open work environment where employees feel comfortable speaking up about issues.