Manager - Human Resources & Culture - NGO

- Our client is a pioneering tech-for-good organization that exists to drive exponential impact in public service delivery at speed & scale. They are on a mission to enhance the ease of living for citizens by improving access to essential public services. The area of work involves:

- Driving digital transformation globally with their open-source platform, DIGIT (Digital Infrastructure for Governance, Impact, and Transformation), to empower nations on their journey towards modernized public services

- Providing strategic guidance to countries on harnessing digital public goods (DPGs) for the effective transformation of their digital services and governance

- Fostering dynamic networks that accelerate the adoption of digital solutions, facilitating exponential progress and innovation within governments and communities

Role Description - Human Resources Manager & Culture

- If you're passionate about revolutionizing public service delivery and enhancing the lives of billions, we'd love for you to join our team. Whether you're in a hands-on role or supporting from behind the scenes, your contributions are vital and impactful. Join us in making a transformative difference!

- This is a full-time on-site role for an experienced and motivated Human Resources Manager with our client and the person would report to the CEO. The position would be based in Bangalore.

Job Responsibilities:

Strategic:

- Develop and implement a strategic global human resource plan that aligns with the overall mission and strategy of the organization, resulting in innovative best practices and policies that will build a high-performing culture of agency, accountability and collaboration. This includes strategic engagement with vendor partners for a lean program capacity.

- Through a deep understanding of the organization, act as a strategic partner to all leaders and represent the voice of the employees and provide innovative thinking and problem solving on critical HR issues

Culture and Development:

- Act as a catalyst to build a culture driven by the purpose of openness, agency, learning, public service and growth mindset

- Coach and mentor fellow colleagues/managers and develop leadership bench strength capable of addressing the challenges of a highly dynamic organization

- Be the go-to person to handle employee concerns and grievances promptly and fairly.

- Define principles practices & rituals that help build the culture

- Build engagement and participation of the employees

Talent and Engagement:

- Build an employment brand & talent acquisition practices to attract global talent

- Advise on people programs and processes to enhance talent attraction, retention, and development. Develop and implement strategies for employee development, retention and onboarding

Education, Experience and Skills:

- MBA or equivalent degree in HR with 10-12 years of experience (non-profit experience would be a plus)

- Solid knowledge of all facets of HR with broad and deep experience as an HR Business Partner supporting executives or senior leadership

- Excellent communications skills - written, verbal and interpersonal - and an ability to tailor communication style to diverse audiences globally

- Results-driven, agile, change agent with the commitment and confidence to assume a leadership role in an evolving complex environment

- Unquestionable personal integrity, fairness and credibility necessary to gain the trust and commitment of individuals at all levels of the organization