Manager - Human Resource - IT/Telecom

Manager - Human Resource

Job Description:

- This role will focus on optimizing HR processes, ensuring seamless operational workflows, and developing and implementing effective talent retention and development strategies to support organizational growth and employee success.

HR Operations Management:

- Lead and manage HR operational processes including employee onboarding, offboarding, HRIS data management, compliance, and record-keeping.

- Oversee the administration of HR systems (HRIS) and ensure data accuracy, integrity, and timely updates.

- Ensure compliance with all labour laws and internal policies across HR processes.

- Manage employee documentation and maintain accurate and up-to-date employee records, contracts, and HR files.

Payroll Processing:

- Oversee the preparation, processing, and distribution of payroll for all employees, ensuring compliance with company policies, tax regulations, and labour laws.

- Manage and ensure the accurate calculation of salaries, bonuses, overtime, and deductions (taxes, benefits, loans, etc.).

- Review and verify attendance, and leave data to ensure accuracy in payroll calculations.

- Handle payroll-related inquiries from employees and resolve any discrepancies or issues promptly.

Process Optimization & HR Systems Management:

- Develop and implement processes that improve the efficiency and effectiveness of HR operations.

- Ensure proper documentation and handling of employee inquiries and requests regarding HR processes.

- Generate and analyze HR reports to track key metrics such as employee turnover, absenteeism, and HR service delivery effectiveness

HR Projects & Initiatives:

- Lead or participate in HR projects aimed at improving HR service delivery, such as the introduction of new technology, process improvements, learning & development programs or employee satisfaction programs.

- Support the implementation of strategic HR initiatives that align with the organization's overall goals and objectives.

Performance Management:

- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.

- A Master's degree or HR certification (e.g., SHRM-CP, PHR) is a plus.