Job Description: Reports to: Sr. Manager HR / Head Business Services
Job Responsibilities:
- Maintain knowledge of and ensure compliance with employment-related laws and regulations.
- Maintain all personnel files, records, policies sign off, background verification results, and other personnel records, and ensure company is in compliance with all laws and regulations and demonstrates - best practices- in regard to personnel information management.
- Provide leadership in effective conflict resolution for all personnel.
- Analyze benefits options and cost alternatives for providing employee benefits, recommend benefits program modifications and implement approved benefits modifications.
- Work with senior HR manager to craft consistent, equitable and competitive compensation and incentives.
- Develop and implement human resources programs and policies and periodically update Employee Handbook.
- Serve as a resource for team leaders in handling employee issues and assist them in counselling employees, conducting evaluations, staff training, problem-solving and consensus-building.
- Oversee the Organizational Development & Training function and develop employee training programs in conjunction with the Sr. Manager HR.
- Assist in hiring by providing job descriptions and advertisements, and in the case of hiring of senior personnel, by screening and interviewing candidates.
- Oversee handling of employment-related inquiries, such as employment verification requests.
- Chair/serve on various grievance and sexual harassment committees.
- Develop, implement and participate in employee recognition programs.
- Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications.
- Perform other duties as assigned by Sr. Manager - HR, Head - Business Services other senior management.
Key Job Functions:
- Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records. Work with internal and statutory auditors and respond to their queries satisfactorily.
- Organize and work independently on multiple assigned tasks/projects and complete assignments within specified deadlines.
- Communicate effectively verbally and in writing to all levels of staff, management, outside officials and agencies, expressing ideas and instructions clearly and concisely.
- Compile and analyze information, and research and develop solutions to HR issues.
- Work well under pressure.
- Accurately follow verbal and written directions from senior management.
- Keep up to date and advise on employment statutes, rules, regulations and policies affecting team members.
- Recommend, develop, interpret and clarify personnel procedures and policies.
- Conduct research regarding employment issues, benefits, workers compensation and personnel procedures and, working with Legal Counsel, apply the conclusions to GIA's personnel policies and practices.
- Assist in hiring, including developing job descriptions and job advertisements, and screening and interviewing candidates.
- Develop, implement and manage a centralized recruiting process.
- Demonstrate skills in consensus-building and mediation in order to constructively address employee conflicts.
- Demonstrate skills critical for managerial success including leadership, decisiveness, flexibility, sound business judgment, and highly developed personal, analytical and communication skills.
Key Skills:
Qualifications:
- Bachelor's / Master's degree in HR / MSW.
- At least ten years of IR experience in employee relations, workers compensation and conflict resolution.
- Experience working with a diverse workforce.
Required Skills and Abilities:
- Conduct research, including use of commercial computer-based research services.
- Communicate effectively, verbally and in writing, to a diverse audience.
- Plan, organize and prioritize work.
- Assign and supervise the work of others.
- Demonstrate the highest level of ethical behavior.
- Remain flexible in order to adapt to changes in work environment.
- Study and apply new information, and take initiative.
- Excellent time-management, problem-prevention and problem-solving skills.
- Work accurately with close attention to detail.
- Maintain confidentiality of sensitive information.
- Work effectively, professionally and tactfully with GIA's diverse workforce, team leaders and senior staff
- Possess a work ethic that includes neatness, punctuality and accuracy.
- Exhibit a professional, businesslike appearance and demeanor.
- Basic computer skills, including e-mail, word processing and spreadsheets.
- Excellent interpersonal skills to facilitate interaction with the workforce.
Work Environment:
- Ability to work in an office setting.
- Position may require extended hours including evenings and weekends, travel to multiple work sites and occasional out-of-town travel.
Client Update: source more profiles from ITE / IT / BPO background - Managers from ER in that industry would be relevant.
Job Sector: Gemology
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