Manager - Human Resource - BPO/KPO/IT

Role : Manager - HR

Reporting to : Country Manager ( India Operations) for a US MNC/Global HR Director

Position Summary :

- The Human Resources Manager will be highly regarded with an excellent track record in his/her current environment.

- The successful candidate must be a strong, decisive, results oriented leader who can develop and manage relationships across the company and with a wide variety of partners based on trust, teamwork and knowledge.

Essential Duties and Responsibilities :

- Serve as a key member advising business leadership team responsible for HR processes for Associates.

- Function in an active and influential business advisory role with executives in order to drive business results, Leverage broader HR team resources to drive change in leadership & organizational development, compensation and staffing.

- Specific areas of focus over the next 12 - 24 months include - developing and implementing staffing and learning strategies, developing retention strategies, leadership and organizational development, talent planning, diversity, compensation management and delivery, performance management, workforce planning, increasing employee satisfaction and engagement, build-out campus recruiting program.

- Some travel will be required.

Qualifications :

- MBA / PG in HR with Minimum of 6 years human resources experience

- Preferable to have experience in two or more of the following areas - human resources management, organizational development/change management, process improvement, compensation, staffing.

- Excellence in a client management model, mobilizing the best people and integrating the tools and processes required to meet the needs of the business .

- Business driven with strong financial acumen.

- Strategic planning, complex problem resolution and general management expertise.

- Outstanding communication and presentation skills.

- High level of interpersonal skills and integrity, solid team player.

- Ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership.

- Ability to architect and drive change Ability to lead in a global matrixed organisation