Manager - HR Service Delivery

Hiring for HR Service Delivery Manager with top MNC

Work Location : Bangalore

Shift Timing: 9 AM-11 PM (Any 9 hours)

Required Qualifications :

- 8+ years of experience in one or a combination of the following: customer service, human resources, accounting, or finance

- 2+ years of leadership experience demonstrated through work or military experience

- Highly collaborative

- Strong communication skills (written and verbal

- Ability to maintain a high degree of confidentiality

- Ability to lead in a complex matrix environment, encompassing a broad mix of cultures and client groups

Desired Qualifications :

- Demonstrated success managing teams supporting US processes

- Proven success building and maintaining strong credible relationships

- Working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures

Responsibilities :

- Leads one or more teams working complex and/or specialized customer service and operations functions for all team members.

- Drive business routines

- Provides direction as required to accomplish goals

- Makes decisions from knowledge base, reports, and other data to support department goals.

- Possesses an in-depth understanding of unique systems and technology used for specialized functions.

- Seeks information to stay updated on changes in the industry to improve service delivery.

- May interact with senior and executive levels of management.

- Collaborates with business partners to strategize on complex issues, process improvements, and new initiatives in support of company goals