Manager/HR Generalist - IT

Principal Accountabilities :

- Develop and implement HR policies and procedures that align with the company's goals and values

- Manage and oversee all aspects of the employee life cycle, including recruitment, onboarding, training and development, performance management, and separation

- Provide guidance and support to managers and employees on HR-related matters, including employee relations, compensation and benefits, and career development

- Develop and maintain effective relationships with key stakeholders, including hiring managers, senior leaders, and external partners

- Ensure compliance with applicable labour laws and regulations, and maintain accurate and up-to-date records

- Manage the company's benefits program

- Collaborate with other departments to develop and implement programs and initiatives that enhance employee engagement, retention, and satisfaction

- Manage and coach a team of HR professionals to ensure high-quality service delivery

- Assist in hiring, including developing job descriptions and job advertisements, screening and interviewing candidates by executing and managing a centralized recruitment process.

- Participate in handling employee issues and assist them in counselling employees, conducting evaluations, staff training, problem-solving and consensus-building.

- Effectively handle and resolve all human resources related issues

- Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records.

- Help create, review and implement business procedures as the business grows and establishes

- Help plan any company events and activities

Education / Qualification :

- Graduate or equivalent education qualifications.

- Professional HR qualifications.

- Master's Degree in HR preferred.

Experience :

- At least 10+ years of experience in a HR role including employment, benefits, compensation, employee relations, training and development and conflict resolution

- Experience working in a HR management capacity for an IT company and in a start-up environment

- Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner

- Up to date knowledge of employment legislation and HR best practice

- Ability to communicate effectively, verbally and in writing to all levels of staff and management, outside officials and agencies, and the public, expressing ideas and instructions clearly and concisely.

- Demonstrate skills in consensus-building and mediation in order to constructively address employee conflicts.

- Be able to manoeuvre and develop business procedures

- Be proficient in MS Office skills

- Have proficient organizational and supervisory skills

- Have superior training and presentation skills

- Excellent listening, interpersonal, written, and oral communication skills

- Understand organizational culture