About The Company:
ARA's Client is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, - all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
The Role:
This role will The Human Resources Representative -Specialist will provide integrated Human Resources services to appropriate groups ensuring that people-related issues are managed effectively. The HR Generalist will also provide direct HR support to typically 1 or more client teams or entities or geographies of low complexity and or 800-1000 supervised people.
Key Responsibilities:
- Experience of leading specific initiatives like Attrition would be an added advantage.
- Coordinate the performance achievement and promotion processes ensuring adherence to timelines and accurate and fair reward decisions.
- Coordinate with Career Counsellors and Managers to enable the implementation of performance improvement plans.
- Coach and advise Career Counsellors to ensure effective delivery of difficult messages.
- Review continuously the performance feedback for individuals within remit in order to
- anticipate and manage potential performance issues.
- Proactively monitor personnel issues or situations.
- Communicate company-wide initiatives to group supported.
- Attend community events and promote networking opportunities.
- Support the career and professional development of all personnel by educating them on the career model providing guidance on career plans based on their goals and the goals of the group.
- Advise personnel on required and elective training appropriate for development.
- Monitor the supply of personnel by maintaining personnel information in all appropriate.
systems and reviewing and following up on all exceptions to chargeability and utilization targets
- Develop and distribute reports on a regular basis and upon request.
Skills Required
- Ability to work as a main point of contact and manage relationships with stakeholder group and key individuals
- Resolve any escalated issues and risks
- Facilitate team work and process integration across the team
- Lead team of People Advisors and Client Account HR Leads as required
- Ensure career planning and development for employees
- Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy
- Deliver employee Orientation and Integration
- Execute key HR processes within Field HR i.e. performance management exit management grievance management and career moves through internal role posting
- Coordinate deliver prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
Qualifications & Experience:
- Qualifications: MBA or equivalent master's degree.
- Work Experience: 12 to 15 years
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