Manager - Ground Construction Operations - IIM/ISB/FMS/MDI

Position - Operations Leader

Designation - Manager

Reporting to - DGM - Operations

Location - Mumbai

Roles & Responsibilities:

- Implementing / enhancing an operating model for the operations

- Take full ownership of business targets & P&L for B2C business

- Developing detailed processes, quality controls, and KPI for a seamless integration of executing a Direct Vendor Fulfilment program

- Working with internal customers to ensure pricing is accurately maintained within customer's systems

- Managing forecasts and seasonality to ensure proper processes are being followed for inventory / material planning

- Daily reporting for internal/external customers for performance and order management

- Operational responsibility for ensuring pricing and supply

- Performance Management of the team by setting particular objectives, carrying out performance analysis, and identifying and recommending training needs

- Order management, Logistics, Support, Process Improvement and Operational Efficiency

- Working knowledge of automated distribution and warehouse systems preferred. Direct experience managing e-Commerce Operations from online readiness to post purchase support including a working knowledge of marketplace and direct e-Commerce processes and technologies done in proven E-commerce companies

- Proven ability to automate processes and create efficiency

Qualification and Experience:

- 5+ years of experience in Construction ground operations management.

- MBA from a Tier 1 college is required.