Manager - Governance/Risk & Compliances - Professional Services Firm

Role specific skillsets:

Operational

- Responsible for executing client related engagements related to the areas of governance, risk & compliance (GRC), process reviews, internal audits, standard operating procedures,enterprise risk management, revenue assurance, SOX 404 & Clause 49 assistance

- Responsible for overall client service delivery in accordance with the firm's quality guidelines & methodologies

- Deliver to meet and exceed client satisfaction

- Manage and continuously improve key service delivery metrics within defined TAT

- Develop relevant audit programs & procedures including Risk & Control Matrix (RCM)

- Experience of managing internal audits of large listed companies would be preferable

- Create Dashboard and track timelines of key initiatives

- Create a positive learning culture, coaches, counsels and develops junior team members

- Understand clients requirements, respond promptly to client requests and enquiries and consistently meet client needs

- Should be able to understand complex business situations, risk and controls in ERP environment, identify gaps and suggest leading practices

- Maintain accurate records to support and satisfy audit trails

- Record and report project milestones in accordance with audit guidelines

- Identify, analyze, evaluate and record sufficient information to achieve the audit's objectives

- Ensure sufficient evidence in audit working papers and file

- Supervise a team of internal audit personnel across different client engagements. Plan, organize, direct and monitor internal audit operations, including overall quality of deliverables, processes and Oversee billing and collections

- Prepare & track proposals and conduct proposal meetings with clients

- Demonstrate strong project management skills

- End to end execution of client deliverables ensuring quality and timeliness

Market Leadership Related-

- Identify opportunities at existing clients

- Develop new client relationships, identifying opportunities in the market, proposal development and presentation, thought leadership.

- Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines.

- Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents.

- Builds valued relationships with clients & internal peers.

Team leading-

- Leading a team of 3-5 people, daily planning of deliverables, monitoring

- Team development, motivation, retention.

General skillsets :

- Client Excellence - Demonstrates a passion for delivering quality and ensures that client needs are met, benefiting both the client and the firm

- Growing the business- Demonstrates ability to identify and convert new business opportunities, both from existing and new clients

- Planning and organizing- Sets priorities, defines activities, gives responsibilities and plans work so that results are achieved on time and within budget

- Financial management- Deals with all aspects of financial performance in a timely and effective way so as to ensure that all time is appropriately recorded, billed and collected, thereby maximizing profitability

- People development- Seeks self-development and provides support that enables others to develop within the firm

- Teamwork- Works cooperatively with others, positively influences them and ensures team participation to support the firms goals

- Communicating- Listens to, understands and communicates confidently with others in a clear, concise, polite and purposeful way

- Motivating- Motivates self and others to succeed.

Desired Candidate Profile-

- To be tailor-fit for the above skillsets, you need to have,

- Minimum 5 + years experience in a related field, preferably in Internal Audit, consulting, advisory, professional services and/or industry

- Proficient in Microsoft Office applications

- Excellent communication skills

- Ability to develop a rapport and liaise effectively

- Excellent interpersonal, project management and client relationship skills

- Excellent delivery skills and technical knowledge

- Prior management and direct supervisory experience in a team environment required. Well honed mentoring and people development skills

- Good communication and presentation skills

- Proficiency in independently winning new client relationships and in effectively managing existing client relationships

- Team Player

- Able to multi-task and travel as necessary to meet client needs.