Manager - GL Operations - BPO

Manager - Ops

Skill Set: General Ledger.

Education: Any Graduate.

Industry : BPO.

Work Experience: - 7 yrs in GL .

Shift Timings : - 5.30 PM -2.30 AM

Location :- Plant 5- Mumbai

Team Handling/ Green Belt Certification / 60 FTE's.

JD:-

Experienced resource in General Ledger, Interoffice reconciliation, Fixed Assets & Balance sheet recon.

Open to work night shifts, Good communication, Analytical & Decision making ability.

Role:

MANAGING A PORTFOLIO OF ACCOUNTS, RECONCILIATION AUDITING, AND GL

TRAINING NEW JOINERS

TROUBLESHOOT PROCESS ISSUES AND RESOLVE QUERIES

LIASE WITH CUSTOMERS FOR QUERY RESOLUTION AND CHANGES TO PROCESS

ASSIST IN REPORTING

Key Accountabilities:

Actively controlling and managing all items on a portfolio of accounts, GL, billing, auditing, ensuring timely collection and payment of monies due to/from carriers / brokers / clients to meet targets

Respond to queries and general correspondence received from Clients

Utilizing excellent communication skills at all levels with internal and external customers

Learn new functions / Improve existing functions and create documentation

Conduct Process Trainings

Resolve Queries from the Team members

Create / Maintain various Reports and Logs

Drive Process improvement projects

Understand and contribute to the achievement of individual and departmental Key Performance Indicators

Understand and adhere to the Compliance Standards

Employee retention and control attrition

Capabilities:

Attention to details and Problem Analysis

Target oriented

Logical Reasoning

Multitasking Abilities

Good communication skills

Prioritizing and Organizing skills

Team Player

Contact :- Rekha
No:-044-43443707