Manager - General Ledger - CA - Big4

We have an urgent job opening with one of our client which is one of the Big4's

They are looking for Manager - General Ledger to be based out in Bangalore.

JOB DESCRIPTION:

Your client responsibilities

Understand business requirements & convert them into actionable steps on behalf of clients.

Being a trusted business advisor to clients and exchanging opinions on matters requiring attention

Responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT) & accuracy

Ensure to complete the daily, weekly & monthly check list

Create, maintain and update the control list

Develop back up plan and focus on cross training the team

Responsible for setting targets to the team

Ensure to provide regular reports to leadership team

Identify and implement process improvement ideas

Managing client relationship with appropriate communication, regular customer interaction and updates as per required protocols

Escalation management

Audit and Internal control compliance

Develop new services as a result moving up in the value chain

Drive process improvement ideas and focus on standardization across the finance teams

Your people responsibilities:

As a manager you will:

Counsel and mentor team leaders and supervisors

Manage, develop and implement the aspects of quality compliance and accuracy attributes

Review the existing quality processes and procedures and provide suggestions for improvement in business processes for efficient functioning

Manage the department and ensure that the team consistently delivers quality results

Confer with clients to discuss and resolve matters such as complaints and implementation problems

Interact with customers and clients to address concerns, and discuss them with senior leadership

Carry out appraisals and be responsible for mentoring of subordinates

Plan timely training for respective departments to maintain and improve skills of team members

Work with supervisors to understand the team's concerns and resolve them

Manage attrition to keep it to the minimum

Delegate tasks appropriately and develop Supervisors and others to move to next level

Plan, organize and direct transition activities

Manage and ensure effective transition of process by scheduling project inputs, assigning resources and responsibilities

Manage performance through training, coaching and regular feedback

Responsible for setting targets to the team

Work under pressure, managing absenteeism, attrition and people issues

Handle internal escalation as well as escalation from other teams in Global Shared Services regarding people issues or client issues

Identify the training gaps and coach team members - Process as well as Soft skills

Conduct one on one meeting with each team member at regular intervals

Ensure the career development plan for each team member is adhered - Mandatory and development training requirements are to be met

Handle team issues such as leave & attendance management

Have to ensure that the retention, internal transfers and attrition are managed as per goals set by the organization

Qualification : CHARTERED ACCOUNTANT