Posted By
Posted in
Banking & Finance
Job Code
230788
Functional responsibilities :
- Financial reporting & Risk Reporting.
- Month End Closure for Commission Sub-ledger in SAP, preparation of working file's for reconciliation of tax for review of Tax Relationship Management team in Frankfurt.
- Knowledge of IFRS GAAP relevant to day-to-day reporting requirements for Financial Reporting.
- Performance of Month end close
- Maintaining SOX documentation
- Managing internal & external audits
- Understand the complete end-to-end process flow from month-end journals to GL reporting and in certain instances to regulatory reports with regulators.
- Review team tasks & processes on regular basis and contribute to re engineering / efficiency initiatives
- Contributes to suggestions for process improvement, systems development or enhanced customer service
- Escalate issues coming out of the process and key controls that may impact the validity of reported data
- Ensure the impact of escalations is considered and reviewed at an appropriate level
- Consistently maintain high levels of customer service.
- Actively inform clients of new developments and provide status updates
Other responsibilities :
- Take stock of issues faced by the team, ensure these are logged appropriately.
- Track and monitor these issues; work with team members to understand root cause of problem & put in place remedial measures to ensure non-recurrence of these issues.
- Delegate tasks to junior team members, as appropriate; and monitor performance thereof.
- Managing issues effectively would mean deep understanding of the process and provide appropriate background and guidance to overcome it. Hence one has to have a strong overview coupled with the willingness and intent to dive into the details of the activities.
- Build team resiliency, ensuring cross-training and back-ups are in place, not only from MTA absence perspective, but also from key-man / attrition risk perspective.
- Motivate, lead and guide the team to raise / maintain performance levels to expected standards in the PSC
- Approach ability with team members to discuss ongoing issues & provide updates on PSC initiatives & changing expectations.
- Handle team conflicts, time management, discipline and general work ethic issues within the team
- With close guidance and coaching from the manager, provide ongoing feedback via the performance management process.
- Carry out profile fit and attrition risk assessments on periodic basis, facilitate internal job rotations as far as possible.
- Work closely with supervisor in assessing training needs of the team
- Build & maintain strong client relationships, report and agree team performance KPIs with clients. Actively participate in KPI governance calls / meetings with onshore clients and RM/SM forums.
- Adhere to PSC framework on process documentation - ensure regular updation of KOPs/BPMns / CRF policy
- Ensure BIA / BCP plans are updated and team is informed of the same. Ensure participation in hot/cold testing as mandated by PSC management
- Build positive working relationships and work collaboratively with onshore clients and senior management in PSC
- Liaise with the customer and ensure that the process is running as per the procedures and standards laid down
- Provide guidance / troubleshooting advice to team members to resolve issues relating to process / product.
- Participate in weekly / monthly conference call with IT and stakeholders.
Qualification :
- MBA / Graduate with 6+years of experience, of which, at least 3-4 years in shared services set up
Experience :
- Must have experience of managing 1 team.
- Working knowledge of SAP, GGL & PCS and BW
- Expert knowledge in Excel
- Understanding of IFRS / US GAAP
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Posted By
Posted in
Banking & Finance
Job Code
230788