Manager - Field Force Training - Sales - Consumer Product Industry

Field Force Training Manager - Consumer Product Industry

Responsibilities for Field Training Manager ( Sales )

- Provides in store/on the floor coaching for Frontline / store managers focused on the service leader role (including coaching and feedback)

- Provides consulting support to Dealer/ Distributors on training issues for selected markets

- Develops training materials to support on boarding of new sales associates, assistant managers and store managers

- Provides in field post opening training support for selected new markets

- Works with Communications Manager to review product knowledge cards and edit selling tips for newsletters

- Works with external translation company to ensure that materials are translated on time and the quality of the translation meets the needs of our CI customers

- Compiles data and analyze past and current year training requirements to help with budget preparation and training priorities

- Assess and monitor the effectiveness of in field training initiatives against predefined metrics

- Researches other external avenues and training programs and/or self-study materials to support business needs

- Participates on project plan committees for training initiatives with introduction of new products, services and distributors as needed

Qualifications for field training manager :

- MBA in HR ( Full Time )

- Perform other duties, in addition to normal responsibilities, to help the overall workflow of the Field Training department, as assigned by HR Head

- Excellent interpersonal, written, and oral communication skills in working with all levels of organization

- Knowledge of NA Trade store experience including roles, responsibilities and best practices

- Experienced in developing training solutions for a Retail audience

- Ability to effectively communicate with all levels internally and externally

- Candidates from Open Industry can apply

Mumbai

Narayan - 9819147645