Manager - Expat Payroll - Investment Bank

Designation: Manager - Expatriate Operations - Mumbai-1

Location: Mumbai Malad

Company: Reputed Investment Bank

Shift: UK shift

Experience: 9 years+

About Company

Bank is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Job Profile:

Manage the delivery of expatriate administration operations (expatriate on-boarding, off-boarding & on-going activities) for locations as per agreed service level agreements.

This includes:

- Preparation of assignment costing and assignment letters.

- Maintain and update Expat record on the system.

- Close Interaction with vendors where required to resolve issues on timely basis.

- Following agreed SOP in day to day operations and looking for ways of improving processes.

- Escalating issues in a timely and effective manner.

- Co-ordinating with various HRSD teams to ensure deliverables are met

- Having a customer service orientation (Employee, HR, Finance and LOB)

- Ensuring BAU Activities are completed within scheduled timelines & accuracy is maintained as per SLA

Education & Experience:

Graduate, preferably in Commerce

Skills & Experience:

1. 9+ years working experience overall, ideally in Financial Services

2. Good at data processing and calculations

3. Efficiency and comfort of working in MS Excel

4. Ability to work in a deadline driven environment

5. Works well in teams

6. Good written & spoken communication skills in English

7. Has sensitivity and ability to maintain and manage confidential data in a secure manner, with alertness to notice and question exceptions

8. Has a client servicing focus

9. Has analytical ability, takes initiative and innovates

Technical Skills Required:

- Worked on MS Access

- Knowledge of XL formula.

- Able to prepare macros.

Kavita Harry