Manager - ERP Implementation - IT

Role: IT Manager ERP Implementation

Location: Hyderabad [ Corporate Office ]

Mode of Work: WFO [ 6 Days ]

Job Summary:

- We are looking for an experienced IT Manager to lead and oversee the full life cycle implementation of ERP systems within our organization.

- The ideal candidate will have a strong background in ERP selection, deployment, customization, integration, data migration, user training, and post-implementation support.

- This role involves collaborating with key business units, ensuring system optimization, and driving digital transformation to enhance operational efficiency.

Key Responsibilities:

ERP Implementation & Management:

- Lead end-to-end ERP implementation, including requirement gathering, system design, development, testing, deployment, and post-go-live support.

- Collaborate with business stakeholders, vendors, and implementation partners to ensure successful ERP deployment.

- Define ERP strategy, roadmaps, and best practices for system configuration and process automation.

- Manage data migration activities, ensuring data integrity and security.

- Ensure seamless integration of ERP with other business applications (CRM, SCM, HRMS, Accounting, etc.).

- Monitor system performance, troubleshoot issues, and optimize workflows.

IT Infrastructure & Security:

- Oversee IT infrastructure, networks, servers, and cybersecurity to support ERP and business operations.

- Implement data backup, disaster recovery plans, and cybersecurity measures.

- Ensure compliance with industry regulations, data security policies, and IT governance.

Project & Vendor Management:

- Manage ERP vendors, consultants, and third-party service providers, ensuring timely project delivery within budget.

- Define SLA agreements, negotiate contracts, and track vendor performance.

- Conduct project risk assessments and implement mitigation strategies.

Business Process Optimization & Training:

- Identify opportunities for process improvement and automation using ERP capabilities.

- Train employees and end-users on ERP functionalities, dashboards, and best practices.

- Develop and maintain ERP documentation, SOPs, and user manuals.

Reporting & Continuous Improvement:

- Generate ERP reports, dashboards, and analytics to support business decisions.

- Stay updated with ERP trends, emerging technologies, and best practices.

- Drive continuous improvements and upgrades for system enhancements.

Key Skills & Competencies:

- Strong expertise in ERP implementation (SAP, Oracle, Microsoft Dynamics, NetSuite, or other enterprise ERP systems).

- Proficiency in ERP modules like Finance, Supply Chain, HR, CRM, and Production.

- Hands-on experience in SQL, data migration, API integrations, and database management.

- Understanding of business process mapping, system architecture, and cloud-based ERP solutions.

- Excellent project management skills (Agile, Waterfall, or Hybrid methodologies).

- Ability to work with cross-functional teams, senior management, and IT professionals.

- Experience in IT security, compliance, and risk management is a plus.

- Strong problem-solving, analytical, and leadership abilities.

Qualifications & Experience:

- Bachelors or Masters degree in IT, Computer Science, Business Administration, or related field.

- 8+ years of experience in ERP implementation (full life cycle) and IT management.

- Certifications (e.g., PMP, ITIL, SAP, Oracle, Microsoft Dynamics, NetSuite, or other ERP-related credentials) are a plus.