Manager - eCommerce Channel Operations & Supply Chain

We are currently looking for a Manager - E Com Channel Operations & Supply Chain or the topmost FMCG MNC in India. The position is to be based at their regional offices in India.

Company Profile :

Our client is the topmost FMCG Groups of India and is an integrated and diversified group. With a market capitalisation of over US $ 50 billion and a turnover of US $ 10.0 billion, it is Rated among the World's Leading Companies by Forbes magazine. It has a very diversified product portfolio including Foods, Snacks, personal care, haircare, household care segments and a portfolio of strong brands and leading market shares in all product categories. It employs the best talent in India and is one of the best FMCG employers to work for.

OVERALL PURPOSE OF THE JOB

Managing transportation & warehousing operations in a cost-efficient manner and maintaining service effectiveness.

PRINCIPAL ACCOUNTABILITIES

Customer Service & Logistics Operations

- Creating systems to ensure the desired customer service levels by reviewing and Improving "Same Day Execution"

- To develop and implement systems to track the TITs to the customers and ensure the same is as per the customer requirements.

- Create the policies related to Logistics Operations and align the Field Teams on the same.

- Analyse the Operational Performance locations and identify the Weak Performing Locations.

- Draw out action Plans along with locations and Review the same to ensure that the performance is improved.

Warehousing

- Drive continuous improvements in Warehouses

- Managing Warehouse Cost while delivering required service levels

- Responsible for ensuring Inventory Record Accuracy on a daily basis and identify the Critical issues and Locations and work with locations to resolve the issue within the timelines.

- Addressing the Issues in Repacking with the respective businesses and resolve the issues.

- Selection of Warehouse Service Providers and Rates Negotiation.

- Responsible for facilitating the procurement of assets like Material Handling equipment, Pallets etc.

- To create systems for Independent Audit of the Warehouse Hygiene and Inventory at the locations.

- Responsible for creating and managing the complete Warehousing Budget which includes Rental, WSP and Handling expenses.

Freight Optimization and Vendor Development

- Continuously update the vendor base and explore the National Vendors

- Analyse freight Performance Branch wise and Provide Benchmarks to the district for Improvements.

- Provide Tools and expertise to the field Teams on Transportation Optimization through Route/Frequency Optimization

Capability Building of the Operations Team

- Identifying the Training needs of the Logistics Team

- Developing Training modules for Warehouse Staff

- Work with Internal/External consultants on identifying the right programs

- Coordination with HR to roll out the Training on SAP / Warehousing operation