Manager - Document Review Process

Manage a team of Document Review specialists for first level review, second level review, subjective Coding and redfern requests

Principle Duties & Responsibilities :

- Work Management - delivery and quality: Manage a team of Document Review specialists reviewing documents for first level review (tag documents for responsive, not responsive, hot, relevant/ noteworthy), second level review, subjective coding and redfern requests

- Responsible for achieving SLAs , turnaround time and quality, Monitor productivity

- Strict adherence to the quality approach and workflow at all stages of review

- Query handling, preparing query log and discussing with Client/ counsel

- Client Management: - Lead the kick-off calls - Daily/ weekly connect with Client

- Sharing regular updates and productivity/ other reports with the Client/ counsel and Analytics Management

- Technical expertise: - Creating STRs - Analyze and execute the searches for smart quality checks to save time and achieve high accuracy of data - Discuss with Client and prepare layouts, views, fields, choices

- Intelligent batching for work allocation to the team

- Team Management and Development - Giving feedbacks to the team - Providing case, tool and legal trainings

- Maintaining attendance and other related records of the team

- Performance Management

Qualifications / Work Experience / Skills Work experience:

- Min 2 year as a Team Leader and 1 year as a QC specialist

- Sound knowledge of the Document Review and e-Discovery industry

- Experience in a similar LPO set up

- Knowledge of Litigation Management Software: Relativity, DocuMatrix

- Proficiency with Microsoft Office tools (MS Word, MS Excel, Power point)

- Familiar with the US judicial system, understanding of legal fundamentals, methods and procedures from US perspective

- RelOne/ Relativity/ Reveal/ any other industry standard tool experience/ certification

- Preferred: RelOne/ Relativity experience in creating fields, choices, layouts, views, STRs

Qualification/ Skills:

- Excellent communication skills - both written and verbal, strong English reading and comprehending

- Has a logical bent of mind

- Team player - open to feedback and contribute to building positive team spirits

- Flexibility and understands the importance of time in legal industry

- Ethics and Value oriented: works with integrity, treats people with respect and keeps commitments

- Ability to evaluate and Analyze Data from multiple sources in a fast-paced environment