Manager - Customer Support & Engineering - Auto

Manager- Customer Support & Engineering (Tractor Div.)

We have an urgent Opening for - Manager - Customer Support & Engineering- for Chennai (TN) Location

Designation : Manager - Customer Support & Engineering

No of Position : 1

Location : Chennai (Tamil Nadu)

Education : BE / B. Tech - Automobile/Mechanical (Full Time) + MBA/PGDBM (Will be advantage)

Work Experience : Min 15-18 years in Farm Equipment Sector only

Language known : Hindi, English & Tamil (Must)

CTC : Depend on Current CTC

Preferred Company/Industry- Tractor industry Only

Primary Skills :

- Within the industry, handled or lead the team related to Services Complete technical knowledge.

- Guiding the organisation with expert views and lead the organisation and build a brand of best in Service and Customer Satisfaction.

- Handled dealer interaction across regions.

Secondary Skills :

- Multi-lingual, able to travel, excellent communication and analytical skills.

- Get connected with people internal and external.

- Visualizing the customer and market needs.

- Mark of a trend setter in initiatives and ideas for a growing organisation

Job Description (in brief ) :

- Complete knowledge of customer handling, after sale service, warranty, collect data, analyse, report, ensure corrective action, coordinate with corporate office and other department concerned.

- To take ownership in setting or building Customer Connect and drive initiatives

If you are having same kind of experience & ready to relocate then please send your updated CV OR call on 08696927112